Terms & Conditions

1. Email Communications

By creating an account you consent to receive emails from us about orders, account activity, security notifications, promotions, and other service-related information. Promotional emails can be disabled through account settings, but important transactional messages will still be sent when needed.

2. Refund Policy

No Refund for User Error: If a product is presented accurately on our platform and you decide it is not what you wanted, it is considered a user error and no refund will be issued. Please research carefully before purchasing.

Refund for Reasonable Causes: Faulty, damaged, or incorrect items may be refunded after review. Approved refunds exclude service charges, taxes, or payment gateway fees. Only the base product price will be returned.

3. Shipment & Pickup Rules

If we notify you that a shipment is ready and you delay pickup, storage fines or re-delivery fees may apply. We will contact you on the phone number provided during checkout—ensure it is reachable and accurate.

4. User Responsibility

You are responsible for researching any product before completing a purchase. Our descriptions and media help you make informed choices but the final decision is yours. Use professional advice when necessary.

5. Account Security

You must secure your login details, review account activity, and notify us immediately of unauthorized use. We are not liable for losses caused by compromised credentials that were not reported promptly.

6. Order Processing

Orders depend on stock availability and verification. We reserve the right to cancel or decline any order to prevent fraud, correct pricing errors, or comply with regulation. Payments for cancelled orders are refunded according to the payment provider timeline.

7. Limitation of Liability

Our total liability for any claim is capped at the amount you paid for the product or service in question. We are not responsible for indirect, incidental, or consequential damages.